GDPR Compliance
TrueOperator is fully compliant with the General Data Protection Regulation (GDPR). Learn about your rights and how we protect your personal data.
Effective since: May 25, 2018
Your GDPR Rights
As a data subject under GDPR, you have specific rights regarding your personal data.
Right to Access
Request access to your personal data and how it's being processed.
Right to Rectification
Correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Portability
Receive your personal data in a structured, machine-readable format.
Contract Performance
We process your data to provide AI-powered freight management services as outlined in our service agreement with you.
Legitimate Interest
We may process data for legitimate business interests such as improving our AI algorithms, preventing fraud, and ensuring system security.
Legal Compliance
Some data processing is required to comply with legal obligations, such as DOT regulations and tax requirements.
Consent
For marketing communications and certain optional features, we rely on your explicit consent, which you can withdraw at any time.
Technical Safeguards
- • End-to-end encryption for data transmission
- • Advanced encryption at rest (AES-256)
- • Regular security audits and penetration testing
- • Multi-factor authentication requirements
Organizational Measures
- • Data protection training for all staff
- • Strict access controls and need-to-know basis
- • Regular review of data processing activities
- • Incident response and breach notification procedures
EU Data Protection
If you're located in the EU, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) that provide adequate protection as determined by the European Commission.
Safeguards
When transferring data to countries without adequacy decisions, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.
Cloud Infrastructure
Our cloud services are provided by GDPR-compliant providers with data centers in the EU and appropriate safeguards for international transfers.
To exercise any of your GDPR rights, please contact our Data Protection Officer using the information below. We'll respond to your request within 30 days as required by law.
Contact Information
Email: hello@trueoperator.pro
Subject Line: GDPR Request - [Your Name]
Response Time: Within 30 days
Required Information
- • Your full name and email address
- • Specific right you wish to exercise
- • Detailed description of your request
- • Proof of identity (for security purposes)
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority.
EU Supervisory Authorities
You can contact the supervisory authority in your EU member state. A list of supervisory authorities is available on the European Data Protection Board website.
Direct Resolution
We encourage you to contact us first so we can address your concerns directly. Most issues can be resolved through direct communication.
Updates to GDPR Compliance
We regularly review and update our GDPR compliance measures. Any material changes will be communicated to you via email or through our platform. This page was last updated to reflect current best practices and regulatory guidance.